Contact
Contact Us
We are here to help. Whether you have a question about your order, need help setting up your device, or want to make a return — our team responds within 24 business hours, Monday through Friday.
Thank you — your message has been sent. We will get back to you within one business day.
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Email: support@freonexperts.com
Hours: Monday to Friday, 9am–5pm ET
Response time: within 24 business hours
Returns
Before sending any return, email us at support@freonexperts.com with your order number to receive a Return Merchandise Authorisation (RMA) number. Returns without an RMA number may not be processed.
Returns address:
Smart Posture Pro — Returns
[OPERATOR: insert real returns street address before launch]
United States
Business Address
Smart Posture Pro c/o FreonExperts
1990 Hawthorne Drive
North Charleston, SC 29406
United States
60-Day Money-Back Guarantee
Not satisfied? Contact us within 60 days of delivery and we will arrange a full refund — no questions asked. See our Refund Policy for the complete process.